Technical Support

Please check to see if your query or problem can be answered here first:

Frequently Asked Questions

Here are the answers to our most frequently asked questions:

Cover CD support for:

Family Tree Magazine
Family Tree Magazine

 

Practical Family History
Practical Family History

Census/Master Index

New section on software download questions

Compatibility

Check your program's compatibility with your operating system here if you are encountering difficulties installing or using your program — check if it is fully compatible with your operating system.

If your problem is still not answered:

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